7+ years experience
Ayesha Siddiqui
Client Relations Manager
First point of contact; manages consultations & client onboarding.
About Ayesha
Ayesha is the first voice most clients hear. She manages every incoming enquiry from the website, WhatsApp and walk-ins at our International City office, qualifies the requirement and books the free consultation with the right specialist.
She owns the onboarding journey: welcoming new clients, explaining the document checklist in plain language, setting expectations on timelines, and making sure the client portal account is set up correctly from day one.
Ayesha also runs our client satisfaction programme, following up after every licence delivery and managing feedback, reviews and complaint resolution together with the management team.
Areas of expertise
- β Consultation scheduling and needs analysis
- β Client onboarding and portal training
- β Service-level and expectation management
- β Complaint handling and resolution
- β Corporate account relationship management
Responsibilities & services handled
- βManaging all inbound enquiries and callbacks
- βFree consultation booking and follow-up
- βNew client onboarding and welcome pack
- βMonitoring support tickets and response times
- βCollecting client feedback and testimonials
Ready to start your business? Talk to us on WhatsApp now.
Free consultation, honest pricing and a clear plan for your UAE licence β usually within 10 minutes of your message.